Appropriate Selection of A Product

M. Deitz & Sons, Inc. is a firm believer that some products are better suited for a particular situation than oth- ers. Even though all of the products we sell are made for commercial use there are times where one product may suit an application better than another. Placing a product in a location that [...]

2020-04-13T14:41:02-05:00June 12th, 2018||

Expedited Orders

M. Deitz & Sons, Inc. has the ability (when possible) to expedite customer’s orders that are required in ad- vance of scheduled production time. The charge to expedite an order will be no less than 10% of the net cost of the order. This charge may increase depending upon the availability of raw materials, fabrics, [...]

2020-04-13T14:40:03-05:00June 12th, 2018|, |


The factory will inspect warranty items for repair or replacement only with prior written authorization. All items shipped back to the factory must be done on a prepaid basis only. Any item shipped to the factory freight col- lect will be refused. Requests to return merchandise for reasons other than warranty inspection will be re- [...]

2020-04-13T13:48:49-05:00June 12th, 2018||

Delayed Orders

Orders that are being processed or are ready for shipment, and requested to be held in our facility at the cus- tomer’s request, will be subject to storage charges. Orders will be held for a maximum of 2 calendar days at no charge. If the merchandise does not ship on the 2nd day, the customer [...]

2020-04-13T14:36:12-05:00June 12th, 2018||

Freight Quotes

All written freight quotes from M. Deitz & Sons, Inc. are valid for 30 days unless otherwise noted. Freight can be quoted as a separate item or will appear as a separate line item on our acknowledgement. Standard freight quotes are based on shipments going from our location to a commercial establishment with a loading [...]

2020-04-13T13:46:11-05:00June 12th, 2018||


All shipments are FOB our factories and warehouses, unless otherwise specified. Unless a preferential car- rier is named merchandise will be shipped “Best Way”. We take no responsibility for variances for freight rates, classifications, charges, or delays in transit. The factory’s responsibility ceases when merchandise is received by the carrier in good order. Any damages [...]

2020-04-13T13:46:32-05:00June 12th, 2018|, |

Matching Orders

Current orders that require matching previous merchandise/shipments must indicate on the purchase order “Matching Order”. Purchase orders should specify the date and invoice number of the order we are to match. M. Deitz & Sons, Inc. will make every attempt to match previously shipped merchandise. Due to revised specifications, discontinuation of materials, etc. matching a [...]

2020-04-13T13:48:18-05:00June 12th, 2018||

Custom Orders

Custom orders cannot be canceled or changed once they have been started. Custom orders cannot be re- turned for any reason once they have been shipped. Deposits may be required on custom work regardless of credit status. Custom merchandise includes any items upholstered with a COM.

2020-04-13T13:48:36-05:00June 12th, 2018||

Minimum Order

Items in our price list are based on the following minimums (unless otherwise noted): - 10 chairs of 1 style, finish, etc. - 10 bar stools of 1 style, finish, etc. - 10 table bases of 1 style and finish - 10 counter stools of 1 style, finish, height, etc. Orders that do not meet [...]

2020-04-13T13:15:52-05:00June 12th, 2018||


All written quotes directly from the factory are valid for 30 days unless otherwise noted. Pricing is subject to change without notice. All prices in this work book are list prices/suggested retail and FOB factory.

2020-04-13T13:09:30-05:00June 12th, 2018||
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