Samples are available for current customers. Samples must be ordered by formal purchase order and are to be paid for. Generic samples that are produced and returned in saleable condition within 30 days will be credited in full. The corresponding shipping charges from the factory to the customer and the return charges are the responsibility of the ordering party. The factory is willing to produce 1 exact sample (when possible) with the hopes that it becomes part of a larger order. Items fabricated to exact specifications for specific jobs and/or bids are not returnable and must be paid for in full. Special pricing and allowances are available for showroom or trade show booths. Pricing is to be discussed with your local sales representative or the factory in advance. All freight charges related to samples are the responsibility of the customer.